Refund policy
Return & Refund Policy
Last Updated: July 2026
At Clipora42, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward 30-day return and refund policy.
Return Eligibility
Customers may request a return within 30 days of receiving their order.
To qualify for a return, items must:
- Be unused and unworn
- Be in their original condition
- Include original packaging
- Not show signs of damage caused by misuse
Free Returns
We proudly offer free returns for eligible orders worldwide.
Before returning an item, please contact our support team at support@clipora42.biz to receive return instructions.
Non-Returnable Items
The following items may not be eligible for return:
- Personalized or customized products
- Final sale items
- Products damaged through improper use
Refund Process
Once your returned item is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photographs of the issue.
We will arrange a replacement or full refund at no additional cost.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your credit card provider
- Contact your bank
If you still have concerns, please email support@clipora42.biz.
Contact Information
Clipora42
Email: support@clipora42.biz
Phone: +1 (604) 839-3232